BUSINESS OFFICE SKILLS SPECIALIST
This learning experience is blende with class both in-person and online. It will introduce students to the essential business skills needed to be successful in any career.
BE THE B.O.S.S. OF BUSINESS SKILLS
Knowledge and experience will be gained in the areas of Microsoft Office and general office procedures, which include communication (both written and verbal), time management, telephone skills, and working with others. Students will learn superior customer service skills and how to understand the customer's needs as well as how to deal with difficult customers.
Course content includes...
Computer Applications: Word, Excel, PowerPoint, and Outlook.
Internet Basics & Other Computer Based Applications
Communication – Written and Oral
Managing Time, Tasks, & Records
Telephone Systems & Procedures
Importance of Superior Customer Service
Understanding Customer Needs and Desires
In as little as three months, you could be on your way to a new career.
This class is a mix of in-person and online training.
SCHEDULE & EXPENSES
Days & Times
Monday In-person class,
Tuesday In-person class, &
Wednesday online class
5:30 PM to 9:30 PM
3 Months (176 Hours)